Contact

Questions about an order, a return, or our 30-Day Fur-Free-or-Refunded guarantee? A real person reads every message — no bots, no ticket mazes.

Email: support@lunapaw.net
We reply within 1 business day, usually much sooner.

Phone: +49 162 953 5741

Postal address:
LunaPaw – Keith Walker
Mozartstraße 10
92249 Vilseck
Germany

Starting a return? Email us first and we'll send a return label and instructions. Full details are on our Refund Policy, and our full business information is on the Impressum.